PRIVACY POLICY
GENERAL UNDERSTANDING
www.pivotwestcommercial.ca (the “Site”) is owned and operated by Pivot West Commercial Realty Group Inc. (“PIVOT WEST COMMERCIAL”).
Your personal privacy is respected; your trust in providing personal information through your interactions with this Site is valued and will be honoured to the best of our ability.
This Privacy Policy applies to this Site and other interactions, including, but not limited to, service interactions, subscriptions to newsletters and market updates, and communications via email, phone, or social media.
It is recommended that users periodically review this Privacy Policy to ensure that they are notified of any updates. PIVOT WEST COMMERCIAL may (or may not) notify users by email of changes to any term or policy.
WHAT IS PERSONAL INFORMATION?
“Personal Information” means any information capable of identifying and individual, such as someone’s name, home address, phone numbers, email address, age, sex birth date, billing history, credit card numbers, banking information, or family status. It does not include your work contact information (title, business address, or business phone number, email, or fax) or anonymized data.
British Columbia’s Personal Information Protection Act (the “Act”) seeks to balance the need of people (customers, contractors, employees, etc) to protect their personal information with the need of organizations, such as this, to collect, use or disclose personal information. The Act contains a set of rules regulating personal information in the hands of organizations.
The “Information and Privacy Commissioner” oversees and enforces BC’s access and privacy laws pertaining to the Act (www.oipc.bc.ca).
CONSENT
Use of this Site signifies your agreement with this Privacy Policy and the collection, use, and retention of the data listed in this Privacy Policy.
By providing us with your Personal Information and Data, you warrant that you are over 13 years of age.
This Privacy Policy may be revised at any time to maintain compliance with the Act and to reflect any changes in our data collection process. It is recommended that users periodically review this Privacy Policy to ensure that they are notified of any updates. PIVOT WEST COMMERCIAL may (or may not) notify users by email of changes to this Privacy Policy.
It is your right to ask us why we are seeking personal information from you and to withhold that personal information. You may revoke your consent at any time by providing reasonable notice to PIVOT WEST COMMERCIAL as indicated above. This may prevent us from providing you with the goods or services that you seek but you are not obligated to provide us with the personal information.
You may not revoke your consent were doing so would frustrate the performance of a legal obligation.
Spamming is considered to be a direct or indirect transmission of an electronic message to any electronic address for which prior consent has not been granted. PIVOT WEST COMMERCIAL does not (intentionally) send mass emails or unsolicited communications in connection with her marketing program. You must opt-in to receive any marketing or informational email correspondence, and you may opt-out at any time.
If you do not agree with this Privacy Policy, do not use or access this Site.
PURPOSE
The purpose of this privacy policy (“Privacy Policy”) is to inform users of the Site of the following:
- Personal Data Collected;
- Use of Collected Data;
- Storage and Retention; and,
- Protection and Security.
PERSONAL DATA COLLECTED
PIVOT WEST COMMERCIAL will only collect data intended to achieve the purpose set out in this Privacy Policy and will not collect any additional data beyond the data listed below without notifying you first. Data may be collected and processed in various ways:
Communication Data: Any communication that you send whether through a contact form on the Site or through direct email, text, social media messaging, social media posting or other means of communication.
Customer Data: Data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, and payment details.
User Data: Data about how you use this Site and the services offered herein.
Technical Data: Data about your use of this Site and any online services such as IP address, login data, details about your browser, length of visits to the Site, page views and navigation paths, details about the number of times you use the Site, time zone settings, and other technology on the devices used to access the Site.
Marketing Data: Data about your preferences in receiving correspondence, communications, and other information from us.
Sensitive Data is not collected. Sensitive Data is considered to be race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health and genetic and biometric data, and criminal convictions and offences.
When you visit and this Site, Personal Information and Data may be automatically collected and stored, or it may be collected when you perform certain functions on this Site.
Links to third-party websites, addons, and applications may allow third-parties to collect or share data about you. PIVOT WEST COMMERCIAL does not control these third-party websites, addons, or applications, and is not responsible for their privacy statements or legal obligations thereof.
USE OF COLLECTED DATA
Data collected on this Site will only be used for the purposes specified in this Privacy Policy or otherwise permitted by the Act. We do not sell or rent your personal information to anyone outside of this organization unless you have given us your consent to do so in accordance with the Act.
We collect and use personal information and data to:
- provide services to you,
- obtain services from you,
- communicate with you,
- facilitate payment, collection, and administration of your account,
- keep a record of your business transactions with us,
- prevent fraud or error,
- conduct market research and analytics, and
- business growth.
We will not sell or share your data with other third-parties, except in the following cases:
- if the law requires it;
- if it is required for any legal proceeding; and
- to prove or protect our legal rights.
STORAGE AND RETENTION
Personal Information and Data will be stored until the purpose the data collected has been fulfilled or at least one-year after as required by the Act.
PROTECTION AND SECURITY
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and, therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.
Appropriate security measures have been put in place to prevent your personal data from being accidentally lost, used, collected, or accessed in an unauthorized way, altered, or disclosed. The main methods are restricted physical access and technological safeguards such as password-protected databases, computer firewalls, and encryption of data.
Access is limited to those employees, agents, clients, contractors, and other third parties who have a business need to know such data and are subject to a duty of confidentiality.
OPTING OUT
You may opt out of any subscription and have your personal information removed from our databases at any time. Please email: [email protected]
ACCESS TO PERSONAL INFORMATION
Information will be made available to you when lawful and appropriate. In certain circumstances, we will not disclose some information. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, PIVOT WEST COMMERCIAL can be contacted at:
PIVOT WEST COMMERCIAL
c/o Dawn Surette
501 – 3292 Production Way
Burnaby, BC, V5A 4R4
Or by email to:
Or by phone at:
(604) 706-0092